Frequently Asked Questions?

Our platform is ideal for anyone running or planning to start a small or medium-sized enterprise in Zambia. Whether you are a farmer, retailer, service provider, or startup founder, our courses are designed to meet your business needs.

Visit zamsme.com and click “Get Started”. - Create an account with your email or phone number. - Browse the course library and select a course. - Complete the payment process to start learning immediately.

We accept payments through major mobile money providers in Zambia, as well as online bank transfers and select card payments. All transactions are secured and encrypted.

Yes! ZAM SME is fully responsive and works on desktops, laptops, tablets, and smartphones. You can learn anytime, anywhere, at your own pace.

Yes. Upon successful completion of a course, you will receive a certificate that demonstrates your knowledge and skills

Our support team is here to help. Contact us via hi@zamsme.com

Yes, we offer refunds under certain conditions: - The course has not been accessed or completed. - The request is made within 7 days of purchase. - Technical issues prevented access and were not resolved after contacting support. For more details, see our Refund Policy

Absolutely! You can enroll multiple employees or business partners in courses.

We regularly update our library with new courses, resources, and workshops based on market needs, SME trends, and learner feedback.

Your privacy is important to us. We follow strict data protection practices and never share your personal information with third parties without consent. For more details, see our Privacy Policy

Yes. Many courses include discussion forums, Q&A sections, and live sessions where you can interact with instructors and fellow learners.

No prior experience is required. Courses are designed for beginners and experienced entrepreneurs alike, with step-by-step guidance and practical examples.