Effective Date: November 13, 2025

ZAM SME respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information.

1. Information We Collect

We collect the following information when you use our Platform:

• Personal Information: name, email, phone number, business name, and payment details.

• Usage Data: pages visited, time spent, and course progress.

• Technical Data: browser type, IP address, and device information.

2. How We Use Your Information

We use your information to:

• Provide and improve our learning services.

• Process payments and issue receipts.

• Send updates, promotions, and course recommendations.

• Respond to inquiries and support requests.

• Comply with legal obligations.

3. Data Sharing

We do not sell or rent personal data. We may share data only with:

• Payment processors and trusted service providers.

• Regulatory authorities, if required by law.

• Analytics and email marketing tools (e.g., Google Analytics, Mailchimp).

4. Data Security

We use encryption, secure servers, and restricted access controls to protect your personal data. However, no online system is 100% secure.

5. Data Retention

We retain your information as long as your account remains active or as required by law.

6. Your Rights

You have the right to:

• Access or correct your personal data.

• Request deletion of your account and related data.

• Opt out of marketing emails at any time.

Requests can be sent to hi@zamsme.com.

7. Cookies

We use cookies to improve user experience, track analytics, and remember your preferences. You can control cookies through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.”